Customers can browse your full equipment catalog, check real-time availability for their desired dates, and submit a reservation — all without picking up the phone. The reservation builder supports multi-item bookings, date conflict detection, and automatic pricing by daily, weekly, or monthly rates.

Integrated Stripe checkout lets customers pay deposits or full amounts at the time of reservation. You get a hosted checkout page, automatic payment confirmations, and a complete payment history in your admin dashboard. Supports refunds with one click.

Hold funds on a customer's card without charging them. When equipment comes back in good condition, release the hold. If there's damage, capture all or part of the deposit. Configurable per equipment item as a fixed amount or percentage.

Customers sign rental agreements on their phone, tablet, or computer using an HTML5 signature pad. Each signature is timestamped and stored with the signer's name and IP address. Supports rental agreements, return acknowledgments, and damage waivers.

Generate a unique QR code for each reservation. At pickup, the customer scans the code on their phone, which opens a verification page with photo capture. Staff can monitor check-ins in real time from the admin panel.

Create deliveries, assign drivers, and track status from queue to delivered. Drivers get a mobile-friendly view showing their route and can capture digital signatures on delivery. Customers receive status updates automatically.

Create invoices manually or generate them directly from a reservation. Send invoices to customers via email, mark them as paid, and download PDF versions. Full invoice history with status tracking.

Export your transactions in accounting-ready formats. QuickBooks exports include journal entries with GL account mapping. Xero exports use invoice import format with account codes. Wave and generic CSV formats also available. Filter by date range.

Generate a print-ready packing list for any reservation showing all equipment items with quantities, serial numbers, check-off boxes for pickup and return, condition notes fields, and signature lines. Auto-prints when opened.

Automated email reminders sent the day before pickup, the morning of pickup, the day before return is due, and when a rental is overdue. Each reminder type can be toggled on/off in store settings. SMS notifications available via Twilio.

When equipment is returned late, the system automatically calculates fees based on the number of overdue days, the daily rate, and your configured fee percentage. Fees can be waived with a reason for audit tracking.

Accept multiple payments against a single reservation or invoice. Track deposits, installments (numbered sequentially), balance payments, and refunds. The invoice shows remaining balance and complete payment history.

Customers can leave 1-5 star ratings with written reviews for equipment they've rented. All reviews go through a moderation queue — approve, reject, or respond before they appear publicly. Average ratings display on equipment listings.

Create promo codes with percentage or fixed-dollar discounts. Set usage limits, minimum order amounts, maximum discount caps, and validity date ranges. Track usage stats. Customers enter codes during checkout for instant validation.

Log routine maintenance, repairs, inspections, and cleaning for each inventory unit. Track costs, who performed the work, and when the next service is due. Dashboard alerts warn you when maintenance is coming up in the next 30 days.

Create staff shifts, manage time-off requests with approval workflow, and generate payroll reports. Staff see their own schedule. Managers see everyone. Export payroll as CSV for your accounting software. Store hours management included.

Write and publish blog posts to drive SEO traffic to your store. Full rich-text editor (TinyMCE), draft/publish workflow, category tagging, featured images, and meta descriptions for search optimization. Great for tips, project guides, and seasonal content.

List used rental equipment for sale on a public storefront page. Set condition grades (Excellent, Good, Fair, As-Is) and sale prices. Interested buyers click through to your quote request form. A great way to cycle out aging inventory.

Customers can select up to 3 equipment items and compare them side-by-side in a table showing daily/weekly rates, availability, specs, and descriptions. Helps customers make informed decisions and reduces phone inquiries.

When equipment is fully booked, customers can join a waitlist by entering their email and desired dates. When a reservation is cancelled or equipment is returned early, waitlisted customers can be notified automatically.

Block specific email addresses from making reservations. Blocked customers see a generic "contact the store" message — no email is sent. Manage blocks from customer profiles or a dedicated admin page. Platform admins can block across all stores.

Export customers, rentals, reservations, payments, and analytics as CSV files. Download accounting-ready exports for QuickBooks, Xero, or Wave. Or download a complete ZIP archive of all your data — 24 tables as JSON. Your data is always yours.

Add video URLs to any equipment listing. Supports YouTube and Vimeo links that auto-embed on the equipment detail page. Great for showing equipment in action, demonstrating features, or providing operating instructions.

Get an iframe embed code to place a RentalTools.net widget on your existing website. The widget shows your featured equipment with prices and a "Book Now" button. Customized with your store's branding. Copy-paste one line of code.

Built-in reporting dashboard with revenue charts, equipment utilization rates, top customers, and rental status breakdowns. Filter by time period (week, month, quarter, year). Export analytics as CSV for further analysis.

A fully functional contact/quote form on your storefront. Submissions are saved in your admin panel with status tracking (New, Contacted, Quoted, Converted, Closed) and admin notes. Email notification sent to you on every new submission.

Every store gets a free subdomain (yourstore.rentaltools.net). Professional and Enterprise plans can use their own custom domain (www.yourstore.com) — just point your DNS and we handle the rest, including SSL.

Enterprise plan supports multiple store locations under one account. Each location has its own inventory, staff, and settings while sharing a single customer database and reporting dashboard.

Customers create accounts to track their reservations, view rental history, download invoices, manage their profile, and change their password. Social login with Google and Facebook. Optional two-factor authentication.

Set up recurring rentals for contractors who need the same equipment on an ongoing basis. Choose weekly, biweekly, or monthly intervals. Auto-generates renewal reservations and (with Stripe) auto-charges at each interval.

Customers flag items as under warranty when submitting repair requests. Admins verify claims with the manufacturer, record claim numbers and expiry dates, and mark repairs as warranty-covered — zeroing out the customer's cost automatically. Full audit trail with warranty status badges on tickets and the customer status tracker.